Shipping Policy

Effective Date: March 14, 2025

At Wizali, we are committed to providing you with a smooth and efficient shipping experience. Our Shipping Policy outlines the terms and conditions related to the shipment of your orders. By placing an order on our website, you agree to the following terms:

1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Shipping fees and delivery times will be calculated at checkout based on your location and selected shipping method. We currently offer the following shipping options:

  • Standard Shipping: Delivery within 5-7 business days for domestic orders.
  • Expedited Shipping: Delivery within 2-3 business days for domestic orders.
  • International Shipping: Available to select countries. Delivery times vary based on the destination.

2. Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.

3. Shipping Costs
Shipping fees depend on the delivery method chosen, your shipping address, and the weight of your order. Shipping costs will be calculated at checkout and displayed before you complete your purchase. Please note that shipping fees are non-refundable, except in cases of damaged or incorrect products.

4. Domestic Shipping
For orders within the United States, we offer both standard and expedited shipping. Delivery times and costs will be provided at checkout. Please ensure your shipping address is accurate to avoid delays in delivery.

5. International Shipping
We offer international shipping to select countries. International shipping times and fees will be calculated based on your location and the shipping method selected. Please note that customs duties and taxes may apply, and these are the responsibility of the customer. Wizali is not responsible for delays caused by customs clearance.

6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress until it arrives at your delivery address. If you experience any issues with tracking, please contact us for assistance.

7. Delivery Delays
While we strive to ensure timely deliveries, please note that shipping times are estimates and may be affected by factors outside of our control, such as weather conditions, carrier delays, or customs processing (for international orders). Wizali is not responsible for any delays caused by external factors.

8. Address Accuracy
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or undelivered packages caused by incorrect or incomplete addresses. If you notice an error in your shipping address after placing an order, please contact us immediately, and we will do our best to make any necessary changes before shipping.

9. Missing or Lost Packages
If your package has not been delivered within the expected timeframe, please first check the tracking information for updates. If your package is missing or lost, please contact our customer service team for assistance. We will work with the carrier to resolve the issue.

10. Customer Support
If you have any questions about shipping, delivery times, or need assistance with an order, please contact our customer support team at:

Thank you for choosing Wizali. We are dedicated to ensuring your order reaches you safely and promptly!

Meta Description
Wizali’s Shipping Policy outlines our shipping methods, processing times, costs, and delivery options. Learn more about how we handle shipping for both domestic and international orders.

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